We have 30 days open purchase. If 30 days have passed from the date of purchase (order date), we can unfortunately not offer an open purchase.
In order for an item to be returned, the packaging must be unbroken and completely in new condition. This only applies to products with a longer expiration date than one month (30 days), as the quality of the food with a shorter date can no longer be guaranteed and sold after the expiration date.
Other types of products that are not covered by the return policy are fresh food, flowers, newspapers and magazines. We also do not accept products that are of an intimate or sanitary nature, hazardous materials or flammable liquids or gases.
Other non-returnable items:
- Gift card
- Some health and personal hygiene products
To be able to make a return, you need an order number for your order. Please do not send the item to the manufacturer.
saluhall.se reserves the right to deduct the return if an item is clearly used or damaged.
Refunds (if applicable)
When your item is returned and inspected, you will receive an email from us informing us that your item has been received. If the item is approved for return, a refund will be made to your debit card or clearing account within a few days, depending on your original payment method.
Late or missed refunds
If you have not received your refund yet, feel free to check your bank account again and contact your bank, it may take a few days before the money is in the account again. If you still have not received any money, contact us at firstname.lastname@example.org .
Unfortunately, only items at the regular price can be returned.
Replacements (if possible)
We replace goods that are defective or damaged on arrival. Get in touch with us at email@example.com we will help you as soon as we can. Also send your item back to the specified return address below.
To return an item, please send the item to
Sveriges Saluhall AB
S: t Eriks torg
753 10 Uppsala
You are responsible for paying the return fee to return your item. Shipping costs are non-returnable and if you receive a refund, the shipping cost will be deducted from your refund.