All of Sweden's Market Hall - Wide range - Free shipping over SEK 499 - We offer home delivery
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      Ordering

      How do I know when my order is placed?
      - Your order is confirmed when you have received an order confirmation sent to your e-mail address. It is therefore important that you enter the correct address when placing your order.

      Do I receive an order confirmation?
      - Yes, we will send an order confirmation to your specified e-mail address.

      Prices

      Is VAT included in the prices?
      - Yes. VAT is always included in the prices stated on Saluhall.se.

      Has any duty been paid for the products?
      - Yes. All fees for the goods are paid and are included in the price stated on Saluhall.se.

      What happens if a product's price drops after I buy it?
      - If the price of an item is reduced within 7 days after your purchase, we will refund the difference if you contact us at info@saluhall.se . However, this does not apply if the products have different best before dates.

      Payment

      What payment methods are there?
      - You can pay by card, invoice and partial payment. See more when you complete your order at the checkout.

      Is it safe to pay by card? saluhall.se ?
      - We use Dibs for card payments and Klarna for invoices, which are some of the world's largest players in their fields.

      Which debit cards can I pay with?
      - You can pay with American Express, Visa, Mastercard, Maestro, Diners, Paypal, Visa electron and Mobile Pay.

      Can I pay by invoice?
      - Yes. Via our partner Klarna. You can read more about their terms here .

      Can I pay my order in installments?
      - Yes. Via our partner Klarna. You can read more about their terms here .

      Delivery

      How long does it take before the products arrive at my home?
      - The delivery takes, depending on the supplier, about 2-5 working days.

      Does the order come home to me or to an agent?
      - There are two different delivery methods. Either delivery to an agent or home delivery. You choose the delivery method at checkout before payment.

      What are the shipping costs?
      - Shipping costs SEK 59 for postal agents or SEK 49 for home delivery, depending on where you live somewhere. This is automatically calculated at checkout when you enter your delivery address.

      Home delivery


      Do you offer home delivery?
      We offer home delivery to about 75% of Sweden's population via Best home delivery. At the checkout you can see if Best runs home delivery to your postcode. For more information about home delivery, visit Best Transport .

      Returns

      Do I have the right to return my order or individual items?
      - Yes. Read more about our return policy here .

      How do I return my order?
      - You email us at info@saluhall.se we will help you. Read more about our return policy here .

      Who pays the shipping for the return?
      - You do that as a customer. Read more here .

      Personal Information

      How do you process my personal information?
      - Here you will find all info about our Privacy Policy.

      Can I change, update or delete my personal information?
      - Absolutely, all in accordance with the GDPR. Read more about our policy here .

      Follows saluhall.se GDPR?
      - Of course. Read about our Privacy Policy here .

      Customer complaints

      What do I do if I want to get in touch with you regarding complaints?
      - You email us at info@saluhall.se so help you as soon as we can.

      plug

      How do I contact you in the best way?
      - Via email at info@saluhall.se but also by sending letters to:

      Sveriges Saluhall AB
      S: t Eriks torg
      753 10 Uppsala